Library System unavailable (resolved)

Our library system supplier (Ex Libris) is currently experiencing technical problems which are affecting the following library services:

  • library management system (Alma)
  • library account web pages
  • access to some full-text links (journals, books and ebooks) in Summon, reading lists, etc.

The supplier is investigating the problem.

Please accept our apologies for the inconvenience this is currently causing.

Internet Explorer and Summon (resolved)

We are currently experiencing a problem using Internet Explorer to search Summon.

This appears to be due to an update to the software from the supplier (Ex Libris) and we are currently waiting for the company’s support team to resolve the problem.

Please accept our apologies for the inconvenience this is causing.

Until this is fully resolved, the workaround is to use an alternative web browser such as Chrome, Safari, Firefox or Opera.

Update: 17 Sep 2018

This has now been fully resolved by Ex Libris.

Using the TOR and AWS Networks

Due to repeated and large-scale hacking attempts from IP addresses associated with the TOR network and from Amazon Web Services (AWS), we have moved to a default of not permitting login attempts from IP addresses listed as current TOR exit nodes or from within the AWS IP ranges.

If you would like to use either of the above networks to access your library account or to access the library’s resources, you will need to log into your account from an IP address that is outside of those networks and update your security settings: library.hud.ac.uk/user/settings/

If you have any questions regarding this, please contact the Library Support Team (library.support@hud.ac.uk).

Library Systems Upgrades: w/c 31 July

On the week commencing Monday 31 July 2017 we will be carrying minor software upgrades to library servers.

The upgrades may cause short periods of disruption to accessing online resources and we apologise in advance for any inconvenience this vital work causes.

EZproxy will be upgraded between 9am and 10am on Tuesday 1 August. This will cause a temporary loss of access to most subscription online resource in Summon.

Coverage of historic British newspapers extended

The Library are pleased to announce that we have added Part III of the British Library Newspapers to our online collection.

This expands current content back to 1750 and up to 1950 (as appropriate per print run) and adds 35 additional titles to our collection, including Yorkshire Evening Post, Leeds Times and Leeds Intelligencer.

You can access the resource via the original Gale site here and through the Gale’s Primary Sources (formerly known as Artemis).  Each resource is listed on the A-Z list and in relevant Subject Guides.

If you have any questions, please ask at the Help Centre on Floor 4, or contact the Subject Team on x2700, library@hud.ac.uk

Gale provide some introductory videos if you are new to this platform.