The eagle-eyed among you may have already spotted we have a few new links appearing within some of our article results in Summon: ‘Download Now’ and ‘Browse Now’:
This is the result of an update we’ve made to integrate the BrowZine service into Summon which gives us the ability to provide direct access to article pdfs as well as the option to explore the journal further by browsing the complete issue.
These links won’t appear alongside every article in Summon as BrowZine requires a DOI to generate these links and in some cases the publishers don’t provide this information.
BrowZine allows you to browse the library’s ejournals on virtual shelves. Easily discover, read and monitor the key journals in your field online or via an app on your tablet or phone.
We are experiencing problems with some databases that use Athens authentication for logging in. We are working with the authentication system providers to try and resolve this issues as quickly as possible.
We are currently experiencing problems accessing Cambridge University Press ebooks and ejournals. When clicking on links from Summon the platform is not authenticating users so you can’t access our subscribed content.
We have reported this problem to Cambridge and their technical team are investigating.
In the meantime you can access content via the Browzine platform. When searching Summon for journal articles, click on Browse Now, to go to Browzine and locate the article you are interested in. From her click ‘Read Full Text’.
Please email email@example.com with full details if there is anything you cannot access and we’ll endeavor to send you a link through which you can access the content.
We are currently experiencing some technical issues accessing the Wiley Online Library.
Wiley are aware of the issue and hopefully it will be resolved shortly.
Apologies for any inconvenience
Our library system supplier (Ex Libris) is currently experiencing technical problems which are affecting the following library services:
- library management system (Alma)
- library account web pages
- access to some full-text links (journals, books and ebooks) in Summon, reading lists, etc.
The supplier is investigating the problem.
Please accept our apologies for the inconvenience this is currently causing.
We are currently experiencing a problem using Internet Explorer to search Summon.
This appears to be due to an update to the software from the supplier (Ex Libris) and we are currently waiting for the company’s support team to resolve the problem.
Please accept our apologies for the inconvenience this is causing.
Until this is fully resolved, the workaround is to use an alternative web browser such as Chrome, Safari, Firefox or Opera.
Update: 17 Sep 2018
This has now been fully resolved by Ex Libris.
We have a new link resolver which has been set up for use in Google Scholar:
The “Full-Text @ Huddersfield” link should appear automatically if you’re on-campus.
If you’re off-campus, you’ll need to go into the Settings and select Library links. Here you can search for and select “University of Huddersfield – Full-Text @ Huddersfield” and finally click on the “Save” button.
If you had previously added the old link resolver you will need to do it again in order to pick up the new version.
If you need any help with this please email firstname.lastname@example.org
Taylor & Francis Online is experiencing some technical difficulties which may affect access to content on their website.
They apologise for any downtime and are working to restore access as soon as possible.
If you require further assistance, you can contact their support team: email@example.com or the library: firstname.lastname@example.org
Our suppliers are currently experiencing problems meaning that access to IEEE is not currently available. They are working to resolve this as a matter of priority.
Please be aware that BoB services will be undergoing system maintenance on Friday 31st August 2018 between 12:00pm to 4.00pm GMT. Minimal disruption is anticipated and programmes broadcast during the period will be available retrospectively for most channels.
Apologies for the late notice.