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Library Policies and Standards
The Library has a number of policies and regulations which are for the benefit of all members of the University.
The policies aim to ensure appropriate use of facilities and resources, and compliance with national legislation and licences.
Regulations and policies
- Regulations Governing the Use of the University Library Services (PDF)
approved by University Teaching and Learning Committee on 23rd May 2018 - Collection Management and Development Policy (PDF)
approved by University Teaching and Learning Committee on 23rd May 2018 - Reading Lists Policy (PDF)
- Heritage Quay Public Task Statement
follow the link in the "plans, policies, performance & projects" box - Archives and Records Management policies
available from the University's Policies and Procedures webpage
Customer Service Standards
- Customer Service Excellence (CSE) Standards 2018-19 (PDF)
- How we performed against our Customer Service Standards last year (PDF)
Customer feedback and actions we have taken
University policies
University policies and procedures are available online.